- Through The Customers' Eyes©
- Customer Satisfaction Training
- Keynote Addresses
The definition of “to facilitate” is “to make easy”. Terri believes it is her job “to make easy” the process of setting goals, learning new skills, discovering missions and visions, etc. She works with many clients facilitating the development and launch of such initiatives as customer focused teams, internal marketing plans, deployment of the entertainment service mindset, interactive orientation sessions, reward and recognition programs. . . Terri often works with clients as a third-party facilitator, journeying teams through their own established meeting objectives.
Comments from The Missouri Council for In-Home Services Leadership Conference
Wonderful! We need her in every agency, every hospital to make a difference.
Excellent speaker – inspiring – in-depth – soul searching – eye opener – definitely effective – education through laughter and tears. Will stay with me and impact my relationships. Thanks.
Excellent presentation. Wonderful way to end the conference.